El Tiburon Casitas

Luxury Rentals in Loreto, Baja

                                 FAQ / Common Questions                                                                      Things to know before arrival at the Casitas!                                                                    What about internet?   And Calling from the Casitas?

FREE WIRELESS AT EL TIBURON CASITAS!!!                                                                    Skype and Skype Video works as does Magic Jack Phones  if you have this service on your laptop, or gmail video or phone calling, Facebook, etc...... Free phone calls to USA, Canada, and within Mexico from our Library land line  by the Pool! Exception is USA toll free 800 type numbers. These are not free from Mexico so bring international or local numbers with you for your bank and credit cards.

 Our Wi Fi has recently been upgraded with a new wireless router and we should have good reception anywhere on the property and usually in your casita.  But this is Baja so cannot guarantee  service during bad weather or city outages! Best reception is usually in the central common areas.

Also most coffee shops and restaurants  around town offer free high speed  Wi Fi.        

What should I bring with me from Home?

Coffee or special drinks you want to have here.     Coffee maker, grinders, and filters in room.  Plus electric tea pots in every Casita. We follow all COVID cleaning Protocols.

Any snacks, nuts, candy you may want as selection is poor and price often high.  US Cash or Pesos, small bills. Check that money is clean and unmarked in any way.  Canadian money and traveler checks are not taken anywhere.

 Passport,  ATM card,  Cash, prescription copy for medications, sunscreen, bug spray if it has rained recently, Hat, snorkel and mask if you want to snorkel our reefs!  If you need a prescription lens mask, bring that.   You can rent all dive equipment nearby (including wetsuits in the winter cooler season).  Basic snorkel gear is included on Dolphin Dive boat.

  Hard sided airline approved Ice chest if you plan on taking fish home, seal -a- meal pouches/ vacuum sealer or freezer bags, tape to seal the cooler, long sleeve fishing shirt.   

Is there a pool available year round?

We have a beautiful  sparkling clear heated (in winter)  swimming pool  with underwater seats.    Normally  the temp is in the 70-80's depending on the month.    Pool towels are in the casitas for on site use.  Plastic drink-ware also in room for use on the deck.  Deck loungers and pool float also at pool.  Wireless internet works well around the pool and patio  area.  You will find  El Tiburon's secure internet code on your  information card in your Casita.  The pool is partially shaded in summer to stay refreshing and limit sun exposure!

Pool / Patio/ BBQ area is open to registered guests only. The entire fenced Compound  is Private.  

What is commonly available at the local grocery stores?

Ley and Pescador grocery stores are a few blocks away. Easy walk. You can expect to find: Beers, some wines, liquor, milk, soda, cheeses, margarine, ice cream, bread, cold cuts, fresh and canned vegetables and fruits, tortillas, chips, good selection of canned goods, and a meat counter. Large stores take dollars or credit cards also. ATM on site at Ley's.

In addition the Ley store has a nice bakery with Bagels and many types of breads and desserts.  Ley also has a deli with roast chicken and local hot Mexican dishes.  What is more difficult to find is specialty coffees, any American type candy, nuts, fresh fish or shrimp. Fresh seafood is  often purchased at the Sunday open Market, street vendors, or from  local specialty shops and is seasonal.

The Sunday Tienda Market is also where you should go for Sunday only foods- fresh Tamales, Menudo, Pozole, Carnitas, Churros, Street foods; Fresh Oysters, shrimp, Lobster, and fish when in season.  Most people take a cab as it  located just outside of the city off the main Highway 1 on Delfines Street every Sunday morning about 7 am to 11 am. Currently Covid distancing rules apply.

What about money and credit cards in Loreto? Exchange?

Dollars or Pesos generally accepted everywhere. Currently US Dollars can not  be exchanged at the Bancomer bank, but Banking rules seem to change often.   There is a private financial business that often will change up to 300 usd  a day (on their terms).      ATM  debit Cards are the most reliable way to get pesos once here.  But they can be inconsistent.  Almost all tour operators, Fishing Captains, restaurants, large shops, and grocery stores happily take dollars. Some take credit cards.          No one will take Canadian dollars or traveler checks.                    

          Be sure to notify your bank at home that you will be in Baja!  

   The main  bank ATM machine at Bancomer  is 1 block away in the town square.  There is a Banamex ATM in the Ley Grocery store and in Sante Fe Hotel. ATM cards usually work there but they sometimes run out of cash so plan ahead if you will need cash. There will be a fee assessed by your bank in most cases, and probably by  the Mexican bank also. Check with your bank prior to coming to Mexico as you may need pre- authorization to use your card in Baja. There is a second bank 4 blocks up Juarez street.

Consider getting Pesos at LAX or from your bank prior to arrival if you anticipate needing a lot of Mexican cash. Fishing captains and most tours take US dollars. Bills need to be  unmarked and in very good condition. There is a new ATM machine at the Loreto airport. 

 Some shops and  larger restaurants take credit cards.   Small taco stands will not usually have change for dollars. You will get change in Pesos at whatever rate they offer. Most gas stations now take credit cards also. Gas Price around $4.00 dollars a gallon.


Is there secure parking for my car or boat?

Yes, We are within a secure gated compound and have space for your car. Inexpensive secure Boat parking  is just around the corner or next to the Marina. We have never had any problems with  car theft or vandalism so far and do not expect to in our location.   We are the closest Hotel to the Launch ramp and Marina.

What about  Phones, Water and  Utilities?

 The Hotel is on city water, electricity, and sewer.  The water is safe to drink but most people drink our supplied filtered water to be sure. All of our rooms have complimentary hot/cold drinking water coolers.   Electricity is 110V, same as in the US.  Each Bathroom has a wall Hair dryer.   Local Mexican cell phones work well in the area.   You need an international data plan to use smartphone/send text or calls/receive texts in Loreto.   AT@T or T Mobile 4G Data best bet for  phone service. Make sure you have the right kind of  SIM card already installed. We recommend you call your provider BEFORE arriving in Baja.   Skype  computer phone communication works well in Loreto and can be easily used at our site from your computer. Get the app and test it out at home before coming.

  We have free wireless internet on site AND Free phone calls (exc 800 numbers)to US and Canada from the Library landline included in your rate!  Several nearby coffee shops and restaurants also have free high speed wireless internet and will give you the password on request. Most  Smart phones will work for email if you have an international plan but not necessarily for phone calling. Check with your provider before coming.  Magic Jack often works from your computer if you have the device from the US that plugs in to your computer. Or just leave your phone at home and relax!

Are there laundry facilities?

 Or our staff will do your laundry for 5 usd per regular load. 

What is illegal to bring to Loreto? Or take Back to USA?

A Partial list of items that will be confiscated at customs when entering Mexico includes:

Firearms, Fresh vegetables, Fresh Fruit, soils, plants, Biologicals, Red Meat, Dog treats containing meat. 

Review Customs Policies on line for a complete List.  You can bring food items for personal use such as coffee, candy, nuts, cookies, crackers. etc, if unopened and clearly labeled. One computer/pp. 

It is legal to take back to the US a liter of Alcohol per person,  Fish and seafood if packed properly, Vanilla, souvenirs,  candy. You can not take  out of Mexico fresh fruit or vegetables, seeds, soil, animals.   Other  restricted items include  most meats, and other products made from animal or plant materials.       Frozen fish  should be in the checked bag or cooler.

What is the smoking policy?

This is a non smoking facility.  All rooms are non-smoking for the comfort of all of our guests.   Please smoke away from Casitas and shared areas, esp if other guests are present.      Ashtrays  are located  outside and we will set up your private smoking table on request. 

Should I arrange to go fishing in advance? Or wait.....

Email us and we will contact a fishing Captain for you before you arrive or if you prefer you can call one directly.   However, generally it is not a problem for you to make these arrangements after you arrive in most cases, as long as you are here for more than 4-5 days. The Casitas are not associated with any specific Captains and do not receive commissions. We have our favorites based on Performance and service only.

 We recommend checking the weather first as soon as you arrive.   Our  Mexican Captains will meet you at the Harbor usually around 6:30 AM.  Most speak some English.   Bring a hard cooler if you plan on taking fish home and zip lock bags and the crew will clean and filet your catch, freeze it and deliver on departure day!

Can I freeze my fresh fish catch in the freezers in the Casitas?

No, the freezers in the rooms are for ice, edible food, etc for the guests. There is no way to keep the freezers fresh smelling for edible ice and food with raw fish that takes  too long to freeze and ALWAYS leaks fish juice into the grates and vents in the freezers. The good news is that ALL the legitimate Loreto fishing Captains will fillet, bag, and quick freeze your catch in their fish freezers and deliver it to you a few hours before you depart! Bring good quality freezer bags, seal- a -meal bags for certain Captains (ask Liz) or be prepared to buy them in town at a high price when avail. Do not forget the cooler, they are pricey here! Pack your old clothes and beach towel in them on your way here! 

How do I get to the Casitas from the airport or the Highway?

Taxi Vans are always available at the airport on arrival.  Vans usually pool customers together- 4 pp minimum and it is a 5-10 minute ride into town and will cost approx 6-7 dollars a person.   Always ask the price before boarding  to avoid surprises. Or you can get a private taxi for approx 25-30 dollars if you can not pool at least 4 people. Tips not included. See Getting Here for more details about Taxis at the airport and info on the vans to avoid!!!

If you are renting a car, plan on picking it up at the airport. 

From the Highway, follow the signs to the beach/ Malecon/ Harbor. Turn Left on Deportivo  and then a right at the first street which is  Benito Juarez. Continue straight towards water and go  left on Calle Davis.  (Police Station on Corner.)..   4th place on left. Big black steel  gates and a HUGE mako shark on the wall! 65/ 69 Davis St.


Go to the waterfront and then 

From the south end of the Harbor/ Marina, turn up the short dirt road at the  life sized sculpture of the whale shark.  This is Agua Dulce street.   Straight ahead you will see our black steel gate with sailfish and  the El Tiburon Casitas banner on the black steel gate.   Gate is usually unlocked during business hours  and the current code will be sent to you if you are planning to arrive in the night.  Address  65/ 69  Norte Calle Davis.  Give this address to the taxi driver.

Alternatively, head east on Benito Juarez towards the water and turn left on Calle Davis. Casitas on your left at the corner of Agua Dulce.   The Hotel is  not seen from the street, we  are behind a privacy wall so look for the big black gate with El Tiburon sign or the Mako shark on the blue front wall! There is a big mural and sign  on the back wall as you look through our big black gate.

 If lost, call  Liz at  044-613-111-1614 Mex Cell phone for help.  Taxi drivers all know our Hotel.

Reservations  ?                   

Call US Phone   805-755-5828   Please leave message if no answer,  we will call you back same day!

 email : lizinloreto@gmail.com     We respond quickly!    Best way to contact us.                           

 Loreto  office phone:    011-  52-  613-135-2536  

See Calendar Page for sold out days.  2 night minimum.See Getting Here page for Airline info and Schedule from LAX or Calgary airports    

This Page last Updated- Nov  2020                                                                                            Or call  Mex  mobile phone 613-111-1614 in Baja Sur or from the US: 011-52- 613-111-614      

  Now Accepting Checks,  MO   5% service fee for Credit Cards or Paypal.  50% deposit due at booking,  balance due 60 days prior to arrival.

Or  take a chance and stop by if you are in town.   We may have a vacancy if not a Holiday or during peak Whale season. Call when you arrive at the private gate.       Sorry no pets. 2 night minimum.

 +1 613- 135-2536 Hotel Office   613-111-1614  Mexican Cell,  US msg 805-755-5828

What about housekeeping?    Recommended tipping?

   Daily Maid service is included in the room rate and must be utilized. Rooms must be maintained to our standards to keep bugs out.  All Casita bath towels and bed linens are supplied and towels and sheets/linens changed as needed, usually every 3-5 days.






What about the Bicycles?

We have a large selection of Bikes and beach cruisers to use locally in town on paved streets. We do not provide helmets or locks. 

Are Passports Necessary?

 Not to stay with us.   Passports are required for re-entry into the United States or other Countries.  Passports are always necessary to Fly and be sure to save your tourist card stub as you will need this to fly out also.

Passports are also required to register  a cell phone if you purchase one here and to do banking transactions if the private bank is currently changing money. Cannot predict the banking rules from day to day! Currently Bancomer is NOT changing dollars. 

Is there TV or Cable? Netflix or DISH?

All rooms have a TV with 1 or 2 local Mexican channels and a  built in VHS and/or DVD Player with remote control.  We  have a complementary VHS/DVD Library with an extensive selection of VHS American  Movies.      If you have an app and Password from your Cable /DISH provider or Netflix  in the US you may be able watch US TV on your computer or iPad here, however upload speeds are very low. Download what you want to watch before coming to Baja!                                                               

How do I get back to the Loreto airport to leave Mexico?

Taxi Vans can come pick you up at the Hotel gate 2 hrs before your scheduled flight. 

Currently cost is about 250- 300 pesos per Van for 2pp. Share ride with others when possible!  Tip not included.  300 pesos for 4pp.

Ask Liz to call a Taxi if you need one. Taxis are always standing by downtown also.  There is a Taxi corner with taxis standing by 2 blocks up Benita Juarez street or on the corner of Hidalgo and Madera streets. If you have a rental car, arrange with the company to  return it at the airport on departure day. Number in Library to call.

Rental Car Info- check with your CC provider first

We have several rental Car agencies in town and at the airport.   The cost varies by number of days, type of car, and what kind of insurance you have through your credit card. So check your coverage with your credit card company before booking a car. You must have insurance to drive in Mexico. Just like any other country, the counter person will try to sell you the highest insurance plan. You will have to decide what level of coverage and risk you are willing to assume. If you only need a car for one day or to go to San Javier, consider letting us call you a van and personal driver to take you anywhere you want to go for the whole day at a very reasonable rate!

Time Zone?    Electrical current? 

Loreto is on Mountain Standard Time, one hour ahead of California.               Electrical plugs in the Casitas are 110V, same as in the USA. 

Are pets allowed? Not usually, .....call Dr Liz to ask after reading dog test.....

  It is not that we do not love dogs, because we do!  As a retired Veterinarian I am sympathetic BUT we have a Female Mexican rescue dog onsite and this makes things complicated.   Also other guests may not appreciate additional dogs.    Male dogs mark the wall paintings, poles, pots and artwork all over the property.  

  Dog Test:  Consider visiting in the cooler months even though the dog areas are in the shade. Dogs must get along with people and other dogs and not be barkers.  Larger hairy dogs can stay in the outdoor kennels  so that our rooms are always super clean for all guests. Our casitas are full houses  - not just a hotel room- with kitchens and open shelves, closets, sofas, etc and dog hair gets onto the dishes etc.....It takes weeks to get it all out, especially after having dogs such as shepherds or retrievers that have double coats.   Dogs cannot be protective, growl or bark at other guests or our hotel dogs. Pets cannot be left unattended in the room. Dogs are not allowed in the pool. It is a tall order and  most pets/owners cannot realistically pass this test. Sorry!

Is there a golf course or tennis courts for public use?

There is a seaside 18 hole golf course in Nopolo 8 miles away and also several Tennis courts avail for rent. There are also newer city free tennis courts in Loreto near the highway and Cemetery. 

If we have friends or family staying elsewhere, can they come over to use the pool or outdoor  BBQ areas and Palapa seating?

No, we ask that only our registered guests enter our compound and use our facilities including the Pool and Common BBQ/ Palapa areas. There are many great restaurants and coffee shops in town to meet your friends! This keeps our area private and quiet for the other guests, as advertised. The entire gated compound  and Palapa area and Pool is Private and for our registered guests only.

Is there an Ocean View from My Casita? or courtyard?

All of our Casitas are within our gated  garden compound and all face the pool and inner courtyard. We are very close to the Marina and Public Beach though so very short walk to get to the water! The entire Loreto malecon is a seawall, not a beach. We are very close to the public swimming beach however, so very easy to get to the sandy beach and palapa areas just north of the Marina and Lighthouse.

Cancellation Policy

Rarely does anyone cancel a confirmed reservation because it can be difficult to change flights or get a refund WestJet.  We will make every effort to re-book your trip on a different date if necessary,  with enough advance notice (more than 60 days) and if we are not sold out.  As a small hotel we do not have flexibility to change rooms at the last minute , esp in Holiday seasons. Bookings are final once paid for and confirmed.   Confirmed bookings on Holiday weeks or Whale Season cannot be refunded, however they are transferable to another person for the same days!

 Minimum 2 nights charge booking fee or 50% of total / deposit (whichever is greater)  will be lost if you cancel your confirmed reservation more than 60 days from arrival.    

No refunds within 60 days of arrival, but we will make every effort to move your dates  if availability allows, at no fee, if we are not sold out and have  already turned away other bookings.   Final 50% Balance due 30 days prior to arrival  and this is non refundable. 

   ** Consider Travel insurance with a company such as Allianz if you are not sure you will be able to complete your travel as scheduled and want to be reimbursed. Our guests have been happy with their service and reimbursement when an emergency cancelled their Holiday!